Terms and Conditions (“Terms”)

Our Terms and Conditions were most recently updated on November 30, 2024.

Please take the time to thoroughly read these Terms and Conditions before using the services we provide.

HeyRank is a platform operated by SocialGrowth LLC FZ, a company registered at Business Center 1, M Floor, Nad Al Sheba, Dubai, U.A.E.

Interpretation and definitions

Interpretation

Throughout these Terms, words that begin with capitalized letters have specific meanings as defined in this document. These definitions hold consistent meaning regardless of whether they are used in singular or plural form.

Definitions

For clarity and understanding, the following definitions apply to these Terms and Conditions:

• “Affiliate”: An entity under the control of, controlled by, or in common control with another entity, where “control” signifies ownership of voting shares, equity, or securities allowing election of directors or other authority.
• “Account”: Refers to a distinct Google Business Profile created by either you or your client to access our services or specific parts of them.
• “Customer”: Defined as the individual using or accessing our services or the legal entity on whose behalf such access occurs. Also referred to as “You” or “Your.”
• “Company”: Referred to as “We,” “Us,” or “Our,” represents HeyRank.
• “Content”: Includes text, images, videos, and other media that you may post, upload, link, or share while utilizing our services.
• “Feedback”: Refers to innovations, suggestions, or ideas you submitted to enhance the service.
• “Service”: The offerings provided by the Company as described on our Website.
• “Terms and Conditions”: This is a complete agreement between you and the Company governing the use of our services.
• “Website”: Refers to HeyRank’s online platform, accessible at https://heyrank.com.

Acknowledgment

These Terms govern your use of HeyRank's services, setting forth the respective obligations and rights of all involved parties.

You confirm your agreement to these Terms by accessing or using the services. You should refrain from accessing the service if you disagree with any portion of these Terms.

Updates to Terms: These Terms may be updated at our discretion. Continued use of our website or services after posted updates constitutes your acceptance of the revised Terms.

Disclaimer: The Company is not affiliated with or endorsed by Google, Alphabet Inc., or their subsidiaries. It is solely your responsibility to adhere to Google’s policies and guidelines. The Company is not liable for any restrictions or limitations imposed on your Google Business Profile.

Privacy policy and security

Your access to the service requires your acknowledgment of and adherence to our Privacy Policy. This policy details how we collect, use, and protect your information.

To provide services, we will require you to create a HeyRank account username and password. These credentials are securely encrypted; we will never share them with third parties or post on your behalf.

Customer responsibilities

• You must be at least 18 years of age to use our services.
• Accurate, complete, and current information must be provided when registering for a subscription.
• You may not use the service for unlawful purposes or violate applicable laws, including copyright regulations.
• Breaching any of these Terms may result in immediate termination of services without a refund.

Content and intellectual property

You are solely responsible for the content you post while using the service, ensuring its legality and appropriateness. Inappropriate or illegal content may result in restricted access or account termination. All original features, designs, and functionality of the service remain the sole property of the Company and its licensors.

Service delivery and limitations

Our services aim to enhance engagement on your Google Business Profile, yet specific outcomes cannot be guaranteed due to factors outside our control.

The service is provided "as is" and "as available," without any warranties, whether expressed or implied.

Refund policy

Refund requests are evaluated on a case-by-case basis. The Company reserves the right to approve or deny such requests at its discretion. Long-term subscriptions, such as yearly or quarterly plans, are non-refundable but may be converted into credits for future use.

Termination of services

We reserve the right to suspend or terminate your account at any time if you breach these Terms. Once terminated, your right to use the service ceases immediately. To terminate your subscription, cancel it directly from your dashboard.

Feedback rights

Any feedback you provide to the Company becomes its intellectual property, granting us unrestricted rights to use, reproduce, or modify it as needed.

Contacting us

If you have questions about these Terms or our services, you can reach us through:

• Our website: https://heyrank.com/contact
• Email: hello@heyrank.com
• Live chat: Available on our website